Posts by Julie Mirr
Who Writes Local Reviews for Businesses?
Think your customers are the only ones writing online reviews of your business? Well, think again. Online review websites are a place where anyone can publish their comments about your business. Published comments can be positive, negative, or neutral. And they can be written by your customers, your competitors, or anyone else. Why would anyone…
Read MoreThe Importance of Reputation Management for Business
Do you have questions about the importance of online reputation management? If so, you’re not alone. Most business owners have heard of online reputation management, but they don’t have a thorough understanding of exactly what it means, how it’s handled, or how it should be maintained. The term reputation management is broad and complex. Most…
Read MoreShould Your Business Delete Negative Comments Posted on Social Media?
When your business launched its social media marketing campaign, you probably never anticipated that you’d have to deal with negative comments and feedback from the public. But even the most respectable business that always does its best to provide excellent goods, services, and customer service is at risk of receiving negative commentary from the outside…
Read MoreDon’t be in the Dark About What Your Customers Are Saying About Your Business
Think back to your teenage years. When you were in middle school, you desperately wanted to know what everyone else was saying about you at any given moment. Why? Because it mattered. When you were a teenager, your reputation was incredibly important. When others didn’t like what you were wearing or what you were saying,…
Read MoreHow to Become a Well-Respected Local Company
When a business is well respected, it has a great chance for success. No matter if your business is brand new or if it has been in operation for a decade or more, earning the respect of your customers and the general public is incredibly important. A company that is respected is one that makes…
Read MoreHow to Build Customer Loyalty on an Emotional Level
If you own a business that could benefit from customer loyalty (and what business wouldn’t?), then it’s essential that you develop an emotional connection with the people or businesses that purchase products or services from you. The ability to connect with your local customers on an emotional level will give your business a true advantage…
Read More